Frequently Asked Questions (FAQ)

### Frequently Asked Questions #### 1. How do I get an account? - Accounts are provisioned by your company administrator or created when signing up for a product subscription. #### 2. What is the official support channel? - Official customer support is provided exclusively via **WhatsApp** at **+880 1335-556688** ([https://wa.me/8801335556688](https://wa.me/8801335556688)). #### 3. How do I download invoices? - Customer portal users can download PDF invoices directly from `/account/invoices`. #### 4. Are payroll calculations automatically paid out? - No. Payroll processing computes authoritative gross/net calculations and tax withholding; disbursement is handled through your organization's banking procedures.